I had just bought my new car in the Spring of 2013 and about a month and a half later I got my rear driver side quarter panel hit in a business parking lot. I immediatedly took my vehicle to Bob and he dropped what he was doing and gave me an estimate. I was impressed also by the fact he let me use a loaner car while mine was getting taken care of. He worked with my insurance company and took away all my stress since this was the first accident I had ever had. When he called me to say it was done I couldn't wait to get there! I felt like I was getting back a brand new vehicle! I highly recommend Midwest Collision not only for friendly service but for professional service!